Voice over internet protocol (VoIP) technology has given businesses a way to save money on phone calls without compromising their ability to communicate. Cisco, a leading manufacturer for VoIP phones, offers the 7961G Unified IP phone amongst others in their product line.

VoIP gives businesses the ability to send and receive phone calls over a broadband connection using Ethernet network cables. VoIP phone service is generally cheaper than traditional phone service options. Thanks to VoIP phones, making VoIP phones calls is nearly identical to making phone calls using a landline service.

The 7961G is a full-featured, enhanced manager IP phone. It provides six programmable backlit line/feature buttons and four interactive soft keys that guide a user through call features and functions. There are audio controls for the high-quality duplex speakerphone, handset, and headset. A built-in headset port and an integrated Ethernet switch are standard. The phone also features a best-of-class large, higher-resolution grayscale pixel-based LCD. The display provides features such as date and time, calling party name, calling party number, and digits dialed. The crisp graphic capability of the display allows for the inclusion of higher value, more visibly rich Extensible Markup Language (XML) applications and double-byte languages.

The phone measures 10.5 x 6 x 8 inches (WDH) and weighs 3.5 pounds. Some features of the 7961G include a keypad, speakerphone, menu operation, volume and ringer control, 3-way calling capability, and upgradeable firmware. The IP features include an integrated Ethernet switch, Power over the Ethernet (PoE) support, SCCP protocol, IEEE 802.1Q (VLAN) service quality, DHCP assigned IP address, TFTP network protocols, 2 x Ethernet 10Base-T/100Base-TX network ports, Cisco CallManager compatible software, and voice activity detection (VAD). The display resolution is a 320 x 222 pixel monochrome LCD display. It comes with hearing aid compatibility.

The price of VoIP technology can be expensive. The good news is that VoIP phones, such as the 7961G can be purchased as used or refurbished. Used and refurbished phones often sell for much less than retail. Where the Cisco 7961G might sell for $300+ new, Cisco 7961G used phones can be found for $100+ less than retail. They often come with a 1-year manufacturer warranty as well. This means even more savings and peace-of-mind for the consumer.

Written by Eric Higgins

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